What makes Merrils Ede different?

We are a long established practice that delivers a distinct specialist service to your business with a personal touch. With advanced technology, we provide an innovative commercial service which is tailored to your requirements.

"A dynamic service with a personal touch"

As a firm, we have a pragmatic approach to the commercial industry, with the support of first class lawyers. We have built a wide client base by successfully achieving the combination of a tailored core service for both private and commercial clients. We guarantee commercial clients a dynamic service with a personal touch and work in partnership with our clients to commit to the care of your business.

Our commitment to clients:

• Deliver a personal service no matter the size of your organisation
• Driven focus on collections
• Collect your debts as if they are our own
• Tailor the service to your needs
• Inform on anticipated debt trends

Debt recovery specialists

Our specialist debt recovery department has been in operation for 15 years with the main focus on maximising recoveries for clients, making the name Merrils Ede known in the highly specialist financial markets and the City of London.

We are well aware of the damaging effect that "can't payers" or "won't payers" have on cash flow, turnover and most importantly profit. Our proven approach to collections delivers practical solutions and speedy results for our clients. We provide a service for the collection of all categories of delinquent debts. Our established client base has numerous debt types, specialising in consumer credit, commercial, mortgage enforcement and shortfall work. Our innovative techniques offer clients flexibility with volume instructions.

Debt trends

We appreciate that market trends dictate change in the particular debt type that clients will inherit. We work with our commercial clients to highlight future trends within the industry, preparing our clients for any anticipated change.

Collections without Litigation

We know our client’s priority is to maximise recoveries, that is why we drive our negotiators to recover debts, only litigating as a last resort.

Sustained, direct telephone contact with the debtor until settlement is achieved is the foundation of our success. We utilise successful collection techniques that capitalise on recoveries for clients with volume caseloads.

A tailored service

We work in partnership with our clients to achieve a commercial outcome and
appreciate our clients need for;

• A streamlined service
• Skilled negotiators
• A customised service
• Practical solutions

Debt scoring

We recognise prioritisation of cases within high volume work is vital to generate an immediate injection of cash flow for commercial clients. We may use debt scoring and evaluation procedures to maximise recoveries and ensure this procedure is reviewed throughout the life of the case.

Tracing service

At Merrils Ede we offer a competitive and speedy tracing service via regulated trace agents. Agents are monitored for quality standards and costs.